Privacy Policy

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Effective Date: January 1, 2025

At Casa Lago Retreats, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a reservation, or participate in one of our retreats.

We may collect the following types of information:

• Personal information such as name, email, phone number, and billing details when you make a booking or inquiry.
• Travel details such as arrival/departure times or dietary preferences to help personalize your retreat experience.
• Website usage data (via cookies or analytics tools) to understand how visitors use our site and improve user experience.

Your information is used only to:

• Process reservations and payments
• Communicate booking details, confirmations, and updates
• Personalize your stay and wellness experience
• Share occasional updates, newsletters, or special offers (only if you’ve opted in)

We will never sell or rent your information to third parties.

We use secure servers and encrypted payment systems to protect your personal data. Access to personal information is restricted to authorized team members who require it to deliver retreat services.

Our website may use cookies to improve browsing performance and gather non-identifiable usage data. You may disable cookies in your browser at any time without affecting your ability to use our site.

You may at any time:

• Request a copy of your personal data
• Ask us to correct or delete your information
• Opt out of marketing communications

To exercise these rights, email rob@casalagoretreats.com

We may use trusted third-party platforms (such as payment processors or email providers) that comply with privacy regulations. These partners only process your data as needed to deliver our services.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised effective date.

If you have any questions or concerns about your privacy or data protection, please contact us at:
📧 rob@casalagoretreats.com